just sos ya nose, LOWROLLER. I had two adjoining suites with my son a few years ago at the Plaza. They were dirty and the furniture and rugs were old and worn.The TV's were Zeniths. When I asked for a second towel and to have the lamp that had a short in it fixed all I got was a surly response, just like yours. It was embarrasing to me and the people we were staying with LOWROLLER enjoy your stay here on the planet, speak your mind. Its a free country